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I cannot create an API Agent

There are some cases in which trying to Create an API Agent through Configuration > API Agent Settings fails on creation. And it's usually due to a wrong handling of security groups

Bad Parameters

As the How to Deploy section describes, there are 5 parameters you need to make sure you get right.
  • Virtual Private Cloud (VPC) ID
  • Subnet A ID
  • Subnet B ID
  • Console Security Group CIDR Block
  • Email
Ensure that the subnets you select for Subnet A and Subnet B are unique (to each other) and both are a part of the VPC you selected.
Rules have been added to ensure you select these values correctly.
Ensure the CIDR range is a value that you can access. Specify a network range that represents the specific network you will be accessing from (i.e. your work network) or open it up to everyone with a value of
Using will make it accessible to the outside world. SSL based authentication is in place, but you still may want to consider whether "wide open" is the strategy you want to take.

Non-supported Regions for Console Deployment

Antivirus for Amazon S3 uses many native AWS services. Not all AWS services are supported in all AWS regions. Cognito is a service leveraged for authentication and user management, but it is not supported in all regions.
Below you will find a list of supported regions. Please deploy the console to one of these regions.
Supported regions for Console deployment
  • us-east-1 (N. Virginia)
  • us-east-2 (Ohio)
  • us-west-1 (California)
  • us-west-2 (Oregon)
  • ap-south-1 (Mumbai)
  • ap-northeast-2 (Seoul)
  • ap-southeast-1 (Singapore)
  • ap-southeast-2 (Sydney)
  • ap-northeast-1 (Tokyo)
  • ca-central-1 (Canada)
  • eu-central-1 (Frankfurt)
  • eu-west-1 (Ireland)
  • eu-west-2 (London)
  • eu-west-3 (Paris)
  • eu-north-1 (Stockholm)
  • me-south-1 (Bahrain)
  • sa-east-1 (Sao Paulo)
  • GovCloud (West) AWS regions
Missing regions in this list are due to Amazon Cognito not being supported in those regions.
The scanning agent will run in any region that supports Amazon ECS Fargate.
If you are still having issues after ensuring these two criteria are met, please Contact Us.