Cloud Storage Security Help Docs
Release Notes
  • Introduction
  • Getting Started
    • How to Subscribe
      • Pay-As-You-Go (PAYG)
      • Bring Your Own License/GovCloud (BYOL)
      • AWS Transfer Family
    • How to Deploy
      • Steps to Deploy
      • Advanced Deployment Considerations
      • AWS Transfer Family
    • How to Configure
  • Console Overview
    • Dashboard
    • Malware Scanning
      • AWS
        • Buckets
        • Amazon EBS Volumes
        • Amazon EFS Volumes
        • Amazon FSx Volumes
        • WorkDocs Connections
      • Azure
        • Blob Containers
      • GCP
        • GCP Buckets
    • See What's Infected
      • Findings
      • Malware History
      • Results
    • Schedules
    • Monitoring
      • Error Logs
      • Bucket Settings
      • Deployment
      • Jobs
      • Notifications
      • Storage Assessment
      • Usage
    • Configuration
      • Classification Rule Sets
      • Classification Custom Rules
      • Scan Settings
      • Console Settings
      • AWS Integrations
      • Job Networking
      • API Agent Settings
      • Proactive Notifications
      • License Management
      • Event Agent Settings
    • Access Management
      • Manage Users
      • Manage Accounts
        • Linking an AWS Account
        • Linking an Azure Account
        • Linking a GCP Account
      • Manage Groups
    • Support
      • Getting Started
      • Stay Connected
      • Contact Us
      • Documentation
  • Product Updates
  • How It Works
    • Scanning Overview
      • Event Driven Scanning for New Files
      • Retro Scanning for Pre-Existing Files
      • API Driven Scanning
    • Architecture Overview
    • Deployment Details
    • Sizing Discussion
    • Integrations
      • AWS Security Hub
      • AWS CloudTrail Lake
      • AWS Transfer Family
      • Amazon GuardDuty
      • Amazon Bedrock
    • Demo Videos
    • Scanning APIs
    • SSO Integrations
      • Entra ID SSO Integration
      • Okta SSO Integration
  • Frequently Asked Questions
    • Getting Started
    • Product Functionality
    • Architecture Related
    • Supported File Types
  • Troubleshooting
    • CloudFormation Stack failures
    • Cross-Region Scanning on with private network
    • API Scanning: Could not connect to SSL/TLS (v7)
    • Password not received after deployment
    • Conflicted buckets
    • Modifying scaling info post-deployment
    • Objects show unscannable with access denied
    • Remote account objects not scanning
    • My scanning agents keep starting up and immediately shutting down
    • I cannot access the management console
    • Linked Account Out of Date
    • Rebooting the Management Console
    • Error when upgrading to the latest major version
    • I Cannot Create/Delete an API Agent
  • Release Notes
    • Latest (v8)
    • v7
    • v6 and older
  • Contact Us & Support
  • Data Processing Agreement
  • Privacy Policy
Powered by GitBook
On this page

Frequently Asked Questions

In this section you'll find answers to common questions that may come up when using our solutions.

PreviousOkta SSO IntegrationNextGetting Started

Last updated 6 months ago

If you can't find an answer to your question or you have consulted the FAQ information and have additional questions, please our support team so we can provide assistance.

Getting Started

Product Functionality

Architecture Related

Supported File Types

contact