License Management
There are three main functions for the License Management page:
Monitoring your scanning and classification data usage
Applying a pre-paid license file to increase your data beyond our base monthly subscription which you can subscribe to through our PAYG listing in AWS Marketplace
Modifying the trial date and trial data cap when an extension is needed
All three of the above functions are tied to each unique Management Console that you deploy and each deployment has a unique Application ID (AppID) displayed on the License Management page. Each AppID allows you to differentiate your deployments apart (should you have more than one).
If you are subscribed to our PAYG listing you will always receive 100GB of Standard GoFwd new data scanning per month. The Sophos premium engine is also included in those first 100GB.
Any additional new data usage past your first 100GB each month, CrowdStrike premium engine usage, retro scanning, etc. is an additional cost on a pay as you go basis, unless you work with our Sales team to purchase a custom license.
Antivirus and Data Classification Metrics
The following metrics are displayed on the License Management page for your deployment:
Standard GoFwd and Retro Data
Scanning using our solution falls under two categories.
New data, which we categorize as GoFwd data in your AWS billing
Pre-existing data, which we categorize as Retro data
These two types of Standard data show up on the License Management page as the following:
Standard Prepaid GoFwd Data Remaining: the balance you have remaining for new data scanned either through event-based scanning or API-based scanningStandard Prepaid Retro Data Remaining: the balance you have remaining for pre-existing data scanned using scheduled and on-demand Retro scanning
Standard GoFwd and Retro data applies to each file you are scanning and only includes ClamAV. If you are using Sophos or CrowdStrike, usage of one or both of those premium commercial engines will be an additional cost.
Premium Engine Data
Sophos and CrowdStrike are our two premium commercial engines that we offer. Usage of each of these engines is an additional cost and we track the amount of data you have left for each on the License Management page.
Sophos
Sophos Prepaid GoFwd Data Remaining: if you've paid for premium engine scanning, this is the amount of data you have left to use with the Sophos engine for event-based and API-based scanningSophos Prepaid Retro Data Remaining: if you've paid for premium engine scanning, this is the amount of data you have left to use with the Sophos engine for scheduled and on-demand Retro scanning
CrowdStrike
CrowdStrike Prepaid GoFwd Data Remaining: if you've paid for premium engine scanning, this is the amount of data you have left to use with the CrowdStrike engine for event-based and API-based scanningCrowdStrike Prepaid Retro Data Remaining: if you've paid for premium engine scanning, this is the amount of data you have left to use with the CrowdStrike engine for scheduled and on-demand Retro scanning
Free Trial
When you first subscribe and launch the product through our PAYG or BYOL AWS Marketplace listing you will be operating under a 30 day free trial, which includes up to 500GB of scanning. This will allow you to run the product in a single Management Console across one or multiple regions to perform a thorough test and prep prior to going into production use. You can track the time remaining on your trial here.
You will also be notified on the main dashboard view when your trial is within 7 days of expiration or within 20% of your trial data amount.
Warning for PAYG and BYOL trial expiration
When you surpass either the expiration date of your trial or the initial 500GB of scanning, you will automatically be subscribed to our base subscription if you are using our PAYG listing.
If you are leveraging the BYOL deployment option, when you're data runs out the product will continue to function and scan for an additional 14 days. When that window comes to a close, the agents will stop running and scanning. Please Contact Us to purchase additional data and update your licensing so the product continues to function.
To Extend or Renew Your Free Trial
If you uninstall your deployment and redeploy our solution in the same AWS account, your free trial will no longer be valid.
Whether time ran out and you were unable to do your testing or you have an install that is not communicating with our trial validation process, you can Contact Us to have the trial refreshed. When you contact us we'll need the AppID found at the top of the License Management page within your Console.
The below metrics related to your free trial will be shown on your License Management page:
Trial Expiration Date: The expiration date of your 30 day free trial that you receive when subscribing to our PAYG or BYOL AWS Marketplace listings.Trial Data Remaining: The amount of data you can scan through event-based, retro-based, and API-based scanning during your free trial. Usually this amount is up to 500GB of data.
Data Classification
If you have deployed our Data Classification solution you will also see:
Prepaid Classification Data Remaining: the balance you have remaining for Data Classification.You will also see additional Data Classification trial expiration and data remaining values.
License File History
If you upload a license file that we issue, you will see the details for each license file in this section. The details will include how much data is applied, the date you apply the license file, etc.
Prepaid Data
Should you decide you'd like to pre-purchase a number of gigabytes rather than transact using AWS Marketplace, you can upload a custom license file on your License Management page. You will be able to monitor your current balance at all times by looking at each metric. As files are scanned we will track the number of GBs scanned and decrement your balance. Once you have exhausted the pre-purchased data, we'll start to bill you again through our base subscription/PAYG usage. You are welcome to buy another prepaid bundle at that time as well.
Please Contact Us to obtain a custom license file.
If you use the BYOL listing you will need to purchase more data to continue scanning as it's not possible for us to transact on a pay as you go basis using that listing.
As mentioned above, if you are leveraging the BYOL deployment option, when you're data runs out the product will continue to function and scan for an additional 14 days. When that window comes to a close, the agents will stop running and scanning. Please Contact Us to purchase additional data and update your licensing so the product continues to function.
Uploading and applying your license file
If you are only transacting through our PAYG AWS Marketplace listing and do not want to prepay for additional scanning data you do not need a license file.
This is a simple process. You'll first Contact Us with your AppID to request a license file be generated. We'll return a license file to you and you'll drag it into the box that states Drop your license file here, or click to choose a file. Done!
AWS Marketplace Private Offers
If you purchase a custom license we will use an AWS Marketplace Private Offer (MPPO) to set the terms of the purchase and complete the transaction. In order for the transaction to be completed you'll need to accept the MPPO in either the AWS account that you will be deploying our solution in, or from your management/payer AWS account.
If you are accepting the MPPO through a management/payer AWS account, you'll need to grant entitlement of your subscription to the AWS account where you will be deploying the solution.
You must have the consolidated billing feature enabled in AWS Organizations to accept the private offer at the management/payer account level.
When communicating with our Sales team, please inform your Sales representative if you prefer accepting the MPPO at the production account level where you will deploy our solution or if you prefer accepting the private offer at the management/payer account level.
Once you accept the MPPO we will issue you a license file with the data that you purchased, which you can then upload to your License Management page.
Accepting an MPPO
After you have come to an agreement of the terms of your purchase, your Sales representative will issue you a link that you can use to accept your MPPO
You must log into the AWS account you will be using to accept the MPPO and navigate to the AWS Marketplace Subscription manage page
You must then click into the link of the Private Offer to view and subscribe to the private offer
We recommend reviewing AWS' documentation that details accepting an MPPO through a seller provided link: https://docs.aws.amazon.com/marketplace/latest/buyerguide/buyer-private-offers.html#from-a-seller-provided-link
Once you accept the MPPO, we will receive a notification that your account has accepted the private offer, and we can issue you the license file that you will need to upload to your License Management page.
Granting entitlement to other accounts in your AWS organization for your AWS Marketplace Subscription
If you prefer to accept the MPPO through the management/payer account, please ensure:
You have consolidated billing enabled within AWS Organizations and that the production account is linked to the management/payer account as part of your organization
You have set up AWS license manager to grant entitlements to linked accounts before.
AWS License Manager will force you to grant entitlement through the us-east-1 region, however entitlement will apply to all regions within the account you are granting it to.
After this, you can accept the MPPO in your management/payer account following the steps in the previous section. Once the MPPO is accepted you'll need to navigate to AWS License Manager using your management/payer account. Once there, you will need to view your granted licenses and grant entitlement to the Private Offer to the member/linked account where our console is deployed.
Once you've granted entitlement through the management/payer account, you must log into AWS Marketplace console of the member/linked account where our console is running.
After that, you must accept and activate the grant.
If you are new to granting entitlement for licenses in AWS we recommend you review the documentation AWS provides here: https://docs.aws.amazon.com/license-manager/latest/userguide/granted-licenses.html#granted-licenses-views
Once you accept the MPPO and entitlement is granted, we will receive a notification that your management/payer account has accepted the private offer. We can then issue you the license file that you will need to upload to your License Management page.
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